Charges & Delivery times
UK: Prices are as follows:
ONLINE ORDERS OVER £50 in the UK will be sent FREE by Royal Mail Tracked 2-4 day Delivery service, unless Next Day or Special Delivery is selected.
£3.95 Royal Mail Standard Tracked, 2 to 5 working days delivery*.
£5.95 Royal Mail 24 Hour Tracked Delivery (8am-8pm excluding delivery and collection on weekends and holidays)*. Not 100% guaranteed, but reliable service.
£10.95 Royal Mail Special Delivery Next Day delivery before 1pm* (excluding collection on weekends and holidays, and excluding delivery on Sundays and holidays). Guaranteed service.
Please note that orders for Next Day or Special Delivery service must be placed before 2.00pm.
All Special Delivery orders require a signature on delivery.
EUROPE & NORTH AMERICA: Shipping is charged according to weight (shipped with Trakpak or Fedex), and will be displayed on the website before you enter your credit card details. Delivery is usually 6-10 days.
We regret that certain products on our website are not available to ship outside the UK.
REST OF WORLD: Shipping is charged according to weight (shipped with Fedex or Royal mail), and will be displayed on the website before you enter your credit card details. Delivery is usually 7-14 days, although delivery to some countries (especially in South America) can take up to three weeks.
Please note that we are not responsible for goods held by customs - in the event of parcels being refused by the recipient due to customs (and being returned back to us) we reserve the right to re-charge your card for the return shipping cost. We regret that certain products on our website are not available to ship outside the UK.
CUSTOMS & TAXES: There are no taxes or duties for goods shipped within the EU. There may be taxes for destinations outside the EU, and we cannot be responsible for these, or for items confiscated by customs.
NON DELIVERY: Non delivery of goods must be reported within 14 days of the expected delivery date